McDonald’s is a famous fast-food chain known for its Golden Arches logo. It offers popular menu items like hamburgers, cheeseburgers, french fries, chicken nuggets, and more.
The restaurant was started in 1940 by Richard and Maurice McDonald in San Bernardino, California, as a carhop. In 1955, Ray Kroc joined as a franchise agent and later bought the business in 1961.
Today, McDonald’s is the largest fast-food chain in the world, with over 40,000 locations in more than 100 countries. It serves 69 million customers every day, known for its tasty food and quick service.
McDonald’s uses MCDVoice to collect customer feedback about recent dining experiences. This includes opinions on food quality, service speed and friendliness, restaurant cleanliness, and overall satisfaction.
The feedback helps McDonald’s find ways to improve, such as updating menus, changing service processes, or renovating restaurants. As a thank-you, customers who complete the survey may get a validation code for a reward, like a free sandwich, at participating locations.